Resources continue to be available for impacted customers
Video and photos available here
SAN DIEGO, January 15, 2025 –While patrolling and restoration efforts have begun in some areas where weather conditions have improved, some San Diego Gas & Electric (SDG&E) customers continue to remain without power due to Public Safety Power Shutoffs (PSPS) initiated in response to dry vegetation, critically low humidity and powerful Santa Ana winds. An up-to-date list of impacted communities can be found at sdge.com/ready.
A Red Flag Warning for the region is still in effect with Santa Ana winds expected to increase in localized areas, which may prevent SDG&E crews from patrolling all circuits impacted by PSPS. Due to the dynamic nature of this week’s weather, SDG&E’s meteorologists continue to urge regional preparedness and continue to monitor forecast models every hour to provide customers with the most accurate, real-time information.
Patrolling and inspecting power lines are the first steps in the restoration process after a PSPS. Although inspections are underway, it can be difficult to predict how long an inspection may take, given the varied length of each power line, the terrain and whether aerial inspections are required. If damage is found, repairs must be made before power can be restored safely. For more information on the restoration process, click here.
Available Resources for Impacted Customers
SDG&E understands how difficult it is to be without power, especially for customers in rural communities who have experienced more than one PSPS over the last week. The company remains focused on providing a variety of resources for customers while working to keep communities safe during high wildfire risk conditions. This includes the opening of Community Resource Centers in affected communities. These Centers are equipped with resources such as Wi-Fi, phone and medical device charging, and they will remain open for customers in need until conditions improve. A list of active Community Resource Center locations and their hours of operation can be found at sdge.com/ready.
SDG&E has also partnered with 211 San Diego and Orange County United Way (formerly 211 Orange County) to offer enhanced community resources during a PSPS. 211 is free, confidential and available to answer customer calls 24/7, in over 200 languages. Customers with hearing impairment can dial 211 or 711 and ask to be connected to 211 at 858-900-1211.
PSPS and Unplanned Outage Safety Tips
High winds and other weather conditions also have the potential to lead to unplanned outages throughout the region, which are separate from a PSPS. Customers are encouraged to visit SDG&E’s outage map at sdge.com/outages for unplanned outage details and expected restoration times. Additionally, SDG&E urges customers to remain vigilant and keep the following safety tips in mind given the extreme fire weather conditions:
Customers should never approach damaged infrastructure or downed power lines and should instead report them by calling 911 or SDG&E’s call center at 1-800-411-7343.
Generator Safety: While backup generators can be a valuable tool when a power outage occurs, using a generator incorrectly can be dangerous. Customers are encouraged to visit sdge.com/generator to find safety guidelines to help keep their family and home safe.
Consider following your local fire agency and other regional agencies on social media to get the most up-to-date information for your community.
For ongoing updates about this PSPS, please visit SDGEtoday.com or follow SDG&E’s X channel, @SDGE.
About SDG&E
SDG&E is an innovative energy delivery company that provides clean, safe and reliable energy to better the lives of the people it serves in San Diego and southern Orange counties. The company is committed to creating a sustainable future by increasing energy delivered from low or zero-carbon sources; accelerating the adoption of electric vehicles; and investing in innovative technologies to ensure the reliable operation of the region's infrastructure for generations to come. SDG&E is a recognized leader in its industry and community, as demonstrated by being named Corporate Partner of the Year at the San Diego Business Journal’s Nonprofit & Corporate Citizenship Awards and receiving PA Consulting’s ReliabilityOne® Award for Outstanding Reliability Performance for 18 consecutive years. SDG&E is a subsidiary of Sempra (NYSE: SRE), a leading North American energy infrastructure company. For more information, visit SDGEtoday.com or connect with SDG&E on social media @SDGE.