SAN DIEGO, Jan. 31, 2019 – Although the partial shutdown of the federal government ended on Jan. 25, San Diego Gas & Electric (SDG&E) stands ready to help previously furloughed employees who are coping with the lingering financial effects of the recent shutdown and may be struggling to pay their energy bill.
SDG&E will not disconnect service to previously furloughed employees for a period of about 45 days from the date the shutdown ended (until March 10, 2019). The company plans to extend the same protection, should another shutdown occur.
For anyone experiencing financial difficulties, SDG&E and our nonprofit partner, 2-1-1 San Diego, have historically made available multiple resources to help them maintain their gas and electric service. SDG&E has already been extending support to impacted federal workers.
Payment Arrangements
Customers who need extra time to pay their utility bill can request payment arrangements for three months via MyAccount.sdge.com. Through this portal, customers can also enroll in Level Pay, which averages the highs and lows of bills, making them more predictable so customers can plan and budget easier. MyAccount also allows customers to compare pricing plans and potentially save money each month by simply being on a different energy plan.
Payment Assistance Programs
SDG&E partners with 211 San Diego, which can refer customers to payment assistance programs. Obtain referrals by dialing 211 or visiting 211sandiego.org.
Energy Savings Tips to Help Reduce Energy Bill
To achieve long-term savings on energy bills, customers are encouraged to take advantage of energy-saving and money-saving tips and programs at sdge.com/residential/savings-center.
Customer Contact Center
For customers with additional questions, SDG&E is only a phone call away:
- 1-800-411-SDGE (7343) English
- 1-800-311-SDGE (7343) Español
- 1-877-889-SDGE (7343) TTY
SDG&E is an innovative San Diego-based energy company that provides clean, safe and reliable energy to better the lives of the people it serves in San Diego and southern Orange counties. The company is committed to creating a sustainable future by providing around 45 percent of its electricity from renewable sources; modernizing natural gas pipelines; accelerating the adoption of electric vehicles; supporting numerous non-profit partners; and, investing in innovative technologies to ensure the reliable operation of the region’s infrastructure for generations to come. SDG&E is a subsidiary of Sempra Energy (NYSE: SRE), a Fortune 500 energy services holding company based in San Diego. For more information, visit SDGEnews.com or connect with SDG&E on Twitter (@SDGE), Instagram (@SDGE) and Facebook.
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