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SDG&E encourages customers to be prepared for storm conditions

SDG&E’s most important value is the safety of our customers, employees and the communities it serves. That is why the company is taking proactive measures to prepare for the region’s first winter storm of 2025, which is expected to arrive as soon as Wednesday, February 12.

In anticipation of the forecasted rain, SDG&E is increasing the number of field crews and equipment available to restore power as quickly and safely as possible should power outages occur. The company’s meteorology team is also monitoring weather conditions minute-by-minute to help provide situational awareness to front-line crews working to maintain the infrastructure that serves the region.

To help customers prepare for the upcoming storms, the company is sharing the following safety tips to help keep customers and the region safe. 

  • If you see a downed power line or damaged electrical equipment:
    • Always assume a downed line is energized and stay away. Never touch a downed power line or damaged electrical equipment.
    • Call 9-1-1 and SDG&E at 1-800-411-SDGE (7343) to report it.
    • If a person has come into contact with a power line, do not touch them. Call 9-1-1 immediately.
    • If a downed line comes in contact with a car, remain inside the vehicle and call 9-1-1 and SDG&E at 1-800-411-7343.
  • Secure any loose outdoor items like umbrellas, patio furniture and garbage bins to prevent them from flying away and damaging power lines.
  • Have a plan and kit with essential supplies. Keep a battery-operated radio and flashlights handy in case the power goes out. Check the batteries now to make sure the equipment works, and do not rely on candles for lighting during a power outage.
  • Consider a backup plan if there is medical equipment in the house needed for health and safety.
  • Offer space and consideration for SDG&E crews working in the field so they can work safely to restore power as quickly as possible.
  • For additional tips, customers can view SDG&E’s storm safety video here.

In the event a customer experiences a power outage, they are encouraged to visit sdge.com/outages for status updates and to view SDG&E’s outage map.