Community Resource Centers and 211’s Call Center remain available to connect customers in affected areas with resources and support.
While power was restored to some areas where conditions improved on Wednesday, some communities remained without power overnight due to continued high fire risk conditions. SDG&E meteorologists, along with the National Weather Service, expect Santa Ana winds to reach peak winds speeds to continue early this morning that could persist through Friday. Customers who previously had power restored during this ongoing Public Safety Power Shutoff may need to be de-energized for safety once again in the early morning hours.
How does SDG&E restore power
Restoration times can vary depending on weather conditions and wind speed, the length of each power line, the terrain, and whether aerial inspections are necessary. Typically, SDG&E crews require four to eight hours of daylight to thoroughly inspect power lines on foot and by air for potential safety hazards. These hazards could include downed wires, debris or tree branches, broken poles and hardware, or issues related to communication wires. If any damage is found, SDG&E crews will promptly perform the necessary repairs before safely restoring power to affected communities. For more information on this process, please watch this video.
Additionally, as SDG&E works to restore power to communities, some areas may remain dark while nearby lights are on, this happens because different parts of a neighborhood may be on separate circuits, and not all can be restored simultaneously.
Help and resources will continue to be available for customers in need
SDG&E understands how challenging it is to be without power and remains focused on providing critical resources to impacted customers to help them during this time. This includes ten fully staffed Community Resource Centers throughout the region which will remain open today from 8:00 a.m. until 10:00 p.m. Customers can visit a center near them throughout the day to get essential services like Wi-Fi, phone and medical device charging, water, snacks and supplies to stay warm in colder areas. To find a center near you, visit sdge.com/ready.
SDG&E also partners with 211 San Diego and Orange County United Way to provide customers with helpful resources during a PSPS. Customers can call 211, or (858) 300-1211 in San Diego County and 1-888-600-4357 in Orange County, 24/7 to speak with a live representative in over 200 languages.
About SDG&E
SDG&E is an innovative energy delivery company that provides clean, safe and reliable energy to better the lives of the people it serves in San Diego and southern Orange counties. The company is committed to creating a sustainable future by increasing energy delivered from low or zero-carbon sources; accelerating the adoption of electric vehicles; and investing in innovative technologies to ensure the reliable operation of the region's infrastructure for generations to come. SDG&E is a recognized leader in its industry and community, as demonstrated by being named Corporate Partner of the Year at the San Diego Business Journal’s Nonprofit & Corporate Citizenship Awards and receiving PA Consulting’s ReliabilityOne® Award for Outstanding Reliability Performance for 18 consecutive years. SDG&E is a subsidiary of Sempra (NYSE: SRE), a leading North American energy infrastructure company. For more information, visit SDGEtoday.com or connect with SDG&E on social media @SDGE.